Refund and Return
Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase, please follow the instructions below:
- Any complaint with regards to damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
- Item(s) must be returned within 10 days after the delivery, together with proof of purchase.
- Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
- Gift cards, clearance sale (Discount sale) and seconds items are not eligible for a refund or exchange.
- Kalyan Silks will exchange the returned items free of cost or issue a refund for the cost of the goods to the credit/debit card used for online shopping.
- If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions above. You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes.
- Please send a reason email to us before return the product at: [email protected] We would entertain the product return only after receiving mail from the customer.